At Leafe Origin, we value your trust and strive to provide safe, effective, and high-quality skincare products. In order to maintain strict hygiene standards and ensure product integrity, we follow a no-cancellation and no-refund policy once the order has been shipped.
Order Cancellation
- Orders cannot be cancelled once they have been processed or dispatched from our facility.
- We request customers to carefully review the product details, shipping information, and quantity before placing the order.
Refund Policy
To protect our customers and maintain hygiene protocols:
- Refunds or returns are not accepted after the order has been shipped.
- This policy helps ensure that every product delivered to our customers is untouched, fresh, and safe to use.
Before You Place Your Order
We strongly encourage you to:
- Verify your shipping address
- Review your product selection
- Confirm payment details
- Check quantity and variants (if applicable)
This helps ensure a smooth and accurate order experience.
Our Commitment
Your satisfaction is important to us. If you face any concerns regarding delivery issues, damaged product on arrival, or wrong items received, our support team will be happy to assist and resolve the matter promptly.